- Confirmed the customer's complaint and found the engine lacked power. Used a multi-meter to measure the voltage across the battery terminals and found the measured voltage was below the specified range. Charged the battery and continued the diagnosis. Used a battery conductance tester to test the battery and found the battery was unable to conduct the specified amount of current, which verified the battery was defective.
- BATTERY SERVICE: CLEAN CORRODED BATTERY. REMOVE AND REPLACE BATTERY. MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.
- CALIFORNIA BATTERY FEE
JAN C. gave our service a 5 star review on 10/3/2022