Connected a scan tool and found code P0171 – System Too Lean (Bank 1). Performed a visual inspection of the air intake system and detected no obvious faults. Connected a smoke machine to the air intake system, induced smoke into the system, and found that smoke escaped through the engine intake air duct. Performed a visual inspection of the engine intake air duct and found that the engine intake air duct was damaged. Also found that the throttle body has carbon build up and needs to be cleaned. – Customer acknowledged notice and gave oral approval of estimated repairs. REMOVE ALL NECESSARY COMPONENTS. CLEAN THROTTLE BODY ASSEMBLY. REMOVE AND REPLACE ENGINE AIR DUCT HOSE AND ENGINE AIR FILTER. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
JORDAN C. gave our service a 5 star review on 10/11/2024
BATTERY SERVICE: CLEAN CORRODED BATTERY. REMOVE AND REPLACE BATTERY. MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.
ASGHARY W. gave our service a 5 star review on 9/23/2024
Upon inspection, we found that the drive belt had become dislodged but was not damaged. Further examination of the engine pulleys revealed that the tensioner assembly is in poor condition and will likely need replacement.
We removed the necessary components to access the drive belt area and reinstalled the belt. After testing, the engine started and functioned normally. However, we recommend replacing both the drive belt and the belt tensioner for long-term reliability. After discussing the situation with the customer, they decided to drive the vehicle to CarMax for payment in its current condition and will not proceed with the recommended repairs.
JANETTE T. gave our service a 5 star review on 9/5/2024
REMOVE ALL NECESSARY COMPONENTS TO GAIN ACCESS TO THE MECHANISM OF THE INTERIOR DOOR HANDLE. REMOVE AND REPLACE LEFT FRONT INTERIOR DOOR HANDLE. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
Confirmed the customer's complaint and found the air conditioning was inoperative. Performed a visual inspection of the air conditioning system components, and found no obvious faults. Connected air conditioning refrigerant manifold gauges to the refrigerant high and low service ports. Started the engine and switched the air conditioning to the max position with the blower motor fan on high. The pressures observed on the manifold gauges were below the specified value, which indicated a low refrigerant charge. Used an electronic leak detector, inspected for refrigerant leaks, and found none. The results of these tests verified the air conditioning refrigerant charge was insufficient. VACUUM AND CHARGE A/C SYSTEM.
BARBARA S. gave our service a 5 star review on 8/20/2024
Confirmed the customer's complaint and found the right front window did not operate. Inspected the right front window tracks and found no obvious faults. Removed the right front door panel to inspect the right front window components and found the right front window regulator was damaged.
REMOVE ALL NECESSARY COMPONENTS ON THE FRONT RIGHT DOOR PANEL TO GAIN ACCESS TO WINDOW REGULATOR AND MOTOR. REMOVE AND REPLACE WINDOW REGULATOR W/ MOTOR. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
NANCY R. gave our service a 5 star review on 8/14/2024
Observed the engine coolant temperature gauge and found the engine coolant temperature exceeded allowable specifications. Inspected the cooling system and found the engine coolant was low. Topped off the cooling system, connected a cooling system pressure tester, and pressurized the cooling system. Found engine coolant leaked from under the intake manifold. Need to remove intake manifold to find out whats leaking underneath. Customer was informed that we need to go into the repair to find the problem.
REMOVE ALL NECESSARY COMPONENTS. REMOVE INTAKE MANIFOLD. FOUND COOLANT LEAKED FROM INTAKE MANIFOLD GASKET SET. REMOVE AND REPLACE UPPER AND LOWER INTAKE MANIFOLD GASKET SET. ALL BOLTS WERE RUSTED AND HAD DIFFICULTY BEING REMOVED. AFTER REMOVING THE BOLTS WE HAD TO REPAIR THE THREADS AND BOLTS FOR THE INSTALLATION. REMOVE AND REPLACE COOLANT TEMP. SENSOR. ASSEMBLE EVERYTHING BACK TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. ADD ANTI-FREEZE COOLANT.