Subaru Archives - Art's Auto Care

2016 Subaru Crosstrek
Mileage
159,095
Service Date
5/18/2026
Services Performed
TEST DROVE VEHICLE AND RAISED VEHICLE ON LIFT TO INSPECT ALL NECESSARY COMPONENTS. DURING TEST DRIVE, WE CONFIRMED A NOISE COMING FROM THE FRONT LEFT WHEEL AREA. FURTHER INSPECTION INDICATES THE FRONT LEFT WHEEL BEARING IS SHOWING SIGNS OF FAILURE, AS THE NOISE BECOMES MORE NOTICEABLE AND LOUDER AT HIGHER DRIVING SPEEDS. PLEASE NOTE THAT WHEEL BEARINGS ARE GENERALLY RECOMMENDED TO BE REPLACED IN PAIRS DUE TO SIMILAR AGE AND WEAR CONDITIONS; HOWEVER, WE CAN ADDRESS THE FRONT LEFT SIDE FIRST IF PREFERRED. DURING INSPECTION, WE ALSO FOUND THAT BOTH FRONT AXLES ARE SHOWING SIGNS OF WEAR AND ARE RECOMMENDED FOR REPLACEMENT. IT IS POSSIBLE THAT SOME OF THE NOISE MAY ALSO BE CONTRIBUTING FROM THE WORN AXLES. AT THIS TIME, WE ARE UNABLE TO FULLY ISOLATE ANY POSSIBLE NOISE FROM THE RIGHT SIDE UNTIL THE FRONT LEFT WHEEL BEARING ISSUE IS REPAIRED. ONCE THE PRIMARY NOISE SOURCE IS ADDRESSED, WE CAN RE-EVALUATE THE VEHICLE TO DETERMINE IF ANY ADDITIONAL NOISES OR REPAIRS ARE PRESENT.
REMOVE AND REPLACE FRONT LEFT WHEEL HUB AND BEARING ASSEMBLY. REMOVE ALL NECESSARY COMPONENTS TO GAIN ACCESS TO THE FRONT LEFT HUB ASSEMBLY, INCLUDING BRAKE COMPONENTS AND RELATED HARDWARE AS NEEDED. REMOVE FAULTY FRONT LEFT WHEEL HUB/BEARING ASSEMBLY AND INSTALL NEW UNIT. REASSEMBLE ALL REMOVED COMPONENTS, TORQUE ALL FASTENERS TO FACTORY SPECIFICATIONS, AND MAKE ALL NECESSARY ADJUSTMENTS. TEST DRIVE VEHICLE AFTER REPAIR TO VERIFY PROPER OPERATION AND CONFIRM NO ABNORMAL NOISES ARE PRESENT FROM THE REPAIRED AREA.
BRIAN B. gave our service a 5 star review on 5/19/2026
2018 Subaru Forester
Mileage
30,146
Service Date
5/11/2026
Services Performed
CONFIRMED CUSTOMER CONCERN OF SMOKE COMING FROM ENGINE AREA WHILE VEHICLE WAS RUNNING. PERFORMED VISUAL INSPECTION AND OPERATIONAL TESTING OF ACCESSORY DRIVE SYSTEM. DURING TESTING, FOUND A/C COMPRESSOR TO BE SEIZED INTERNALLY, CAUSING EXCESSIVE DRAG ON DRIVE BELT AND PULLEY SYSTEM. EVIDENCE OF BELT SLIPPAGE, OVERHEATING, AND BURNING ODOR/SMOKE WAS PRESENT DURING ENGINE OPERATION. INSPECTED DRIVE BELT AND A/C COMPRESSOR PULLEY AND VERIFIED COMPRESSOR WOULD NOT ROTATE FREELY BY HAND WITH BELT REMOVED, CONFIRMING INTERNAL COMPRESSOR FAILURE. FURTHER TESTING SHOWED SMOKE CONDITION OCCURRED WHEN BELT AND PULLEY SYSTEM WERE UNDER LOAD DUE TO SEIZED COMPRESSOR. NO OTHER FLUID LEAKS OR EXTERNAL SOURCES OF SMOKE WERE FOUND AT THIS TIME. BASED ON TESTING AND INSPECTION, SMOKE CONDITION IS CAUSED BY INTERNALLY SEIZED A/C COMPRESSOR OVERHEATING THE DRIVE BELT AND PULLEY SYSTEM. RECOMMEND REMOVE AND REPLACE A/C COMPRESSOR AND INSPECT/REPLACE DRIVE BELT AS NECESSARY.
REMOVE AND REPLACE A/C COMPRESSOR. RECOVER A/C REFRIGERANT USING APPROVED RECOVERY EQUIPMENT, REMOVE FAILED A/C COMPRESSOR, AND INSTALL NEW COMPRESSOR ASSEMBLY. INSPECT SYSTEM COMPONENTS AND INSTALL NECESSARY O-RINGS/SEALS AS REQUIRED. EVACUATE AND RECHARGE A/C SYSTEM TO SPECIFICATION, VERIFY PROPER COMPRESSOR OPERATION, AND TEST A/C SYSTEM PERFORMANCE. VEHICLE OPERATING PROPERLY AT THIS TIME.
PERFORMED VACUUM AND CHARGE OF THE A/C SYSTEM TO REMOVE ANY MOISTURE AND AIR CONTAMINATION FROM THE REFRIGERANT LINES. UTILIZED A VACUUM PUMP TO EVACUATE THE SYSTEM TO SPECIFICATION, THEN CHARGED THE SYSTEM WITH THE CORRECT TYPE AND AMOUNT OF REFRIGERANT. VERIFIED SYSTEM PRESSURES AND PERFORMED A FUNCTION TEST TO CONFIRM PROPER OPERATION OF THE AIR CONDITIONING SYSTEM, ENSURING OPTIMAL COOLING PERFORMANCE AND RELIABILITY.
KRISTINE G. gave our service a 5 star review on 5/12/2026
2010 Subaru Outback
Mileage
188,047
Service Date
11/13/2025
Services Performed
Connected a scan tool and found code P0335 – Crankshaft Position Sensor "A" Circuit. Used the scan tool to monitor live data while cranking the engine and found the crankshaft position sensor parameter was erratic. Inspected the crankshaft position sensor wiring harness and connector, but found no concerns. Used the scan tool to monitor the crankshaft position sensor parameter while the crankshaft position sensor wiring harness was wiggled and found the sensor parameter did not change. Backprobed the crankshaft position sensor, cranked the engine, monitored the crankshaft position sensor signal on a lab scope and found the sensor signal observed on the lab scope intermittently dropped out. These test results verified the crankshaft position sensor was faulty.
REMOVE AND REPLACE CRANKSHAFT POSITION SENSOR. THIS SERVICE INCLUDES SAFELY LIFTING THE VEHICLE, DISCONNECTING THE NEGATIVE BATTERY TERMINAL, AND REMOVING ANY COMPONENTS NECESSARY TO ACCESS THE SENSOR. THE OLD SENSOR WILL BE REMOVED, AND A NEW OEM-QUALITY SENSOR WILL BE INSTALLED TO ENSURE ACCURATE ENGINE TIMING AND PERFORMANCE. ALL CONNECTIONS WILL BE SECURED, AND THE VEHICLE WILL BE TESTED TO CONFIRM PROPER START-UP, IDLE, AND OPERATION WITH NO CHECK ENGINE LIGHT PRESENT.
Amir K. gave our service a 5 star review on 11/13/2025
2016 Subaru Crosstrek
Mileage
142,665
Service Date
10/20/2025
Services Performed
REMOVE REAR BRAKE ROTORS REPLACE REAR BRAKE PADS REPLACE REAR BRAKE ROTORS ASSEMBLE BACK TOGETHER
REMOVED THE OLD TIRES AND PROPERLY MOUNTED TWO NEW TIRES TO ENSURE SAFE DRIVING CONDITIONS AND OPTIMAL PERFORMANCE.
PLACED EACH WHEEL AND TIRE ASSEMBLY ON THE BALANCING MACHINE TO IDENTIFY ANY IMBALANCES. INSTALLED THE APPROPRIATE WHEEL WEIGHTS TO ENSURE EVEN WEIGHT DISTRIBUTION. VERIFIED THAT EACH TIRE WAS PROPERLY BALANCED TO REDUCE VIBRATION AND PROMOTE EVEN TIRE WEAR. REINSTALLED WHEELS ONTO THE VEHICLE AND TORQUED LUG NUTS TO SPECIFICATIONS.
APPLIED STANDARD TIRE WASTE DISPOSAL FEE FOR THE PROPER HANDLING AND ENVIRONMENTALLY RESPONSIBLE RECYCLING OF OLD TIRES REMOVED FROM THE VEHICLE. ENSURES COMPLIANCE WITH LOCAL REGULATIONS REGARDING TIRE DISPOSAL.
BRIAN B. gave our service a 5 star review on 11/13/2025
2016 Subaru Crosstrek
Mileage
143,148
Service Date
10/13/2025
Services Performed
CONNECTED A SCAN TOOL AND PERFORMED A ROAD TEST TO VERIFY CUSTOMER’S CONCERN OF FRONT-END NOISE AND SHAKING WHEN BRAKING. CONFIRMED THE CONDITION AND INSPECTED THE SUSPENSION, BRAKING, AND ENGINE COMPONENTS. FOUND THAT BOTH FRONT LOWER CONTROL ARMS HAVE EXCESSIVE PLAY, CAUSING THE FRONT-END NOISE AND VIBRATION UNDER BRAKING. ALSO FOUND THAT FRONT AND REAR BRAKE PADS ARE WORN DOWN AND NEED TO BE REPLACED. ADDITIONALLY, THE NOISE COMING FROM THE ENGINE AREA WAS TRACED TO A WORN SERPENTINE BELT, WHICH SHOULD BE REPLACED. THE TWO FRONT TIRES ALSO SHOW SIGNS OF UNEVEN WEAR AND SHOULD BE REPLACED SOON TO ENSURE SAFE HANDLING AND EVEN TREAD WEAR. CUSTOMER REQUESTED THAT THE VEHICLE BE READY BY THE END OF THE DAY, SO WE WILL ADDRESS AS MANY REPAIRS AS POSSIBLE TODAY. ANY REMAINING REPAIRS WILL NEED TO BE COMPLETED AT A FOLLOW-UP VISIT.
REMOVE AND REPLACE LOWER CONTROL ARMS ON BOTH SIDES. RAISED THE VEHICLE AND REMOVED THE FRONT WHEELS TO GAIN ACCESS TO THE SUSPENSION COMPONENTS. DISCONNECTED THE BALL JOINTS AND MOUNTING HARDWARE SECURING BOTH LOWER CONTROL ARMS TO THE FRAME AND STEERING KNUCKLES. REMOVED THE WORN CONTROL ARMS AND INSTALLED NEW UNITS, ENSURING ALL BOLTS AND FASTENERS WERE TORQUED TO FACTORY SPECIFICATIONS. AFTER INSTALLATION, VERIFIED PROPER ALIGNMENT OF SUSPENSION COMPONENTS AND PERFORMED A ROAD TEST TO CONFIRM THAT NOISE AND INSTABILITY WERE ELIMINATED. AN ALIGNMENT IS RECOMMENDED AFTER CONTROL ARM REPLACEMENT.
REMOVE FRONT BRAKE ROTORS REPLACE FRONT BRAKE PADS REPLACE FRONT BRAKE ROTORS ASSEMBLE BACK TOGETHER
REMOVE AND REPLACE SERPENTINE BELT. INSPECTED THE BELT ROUTING AND NOTED SIGNS OF WEAR AND CRACKING ON THE EXISTING BELT. RELEASED TENSION FROM THE BELT TENSIONER AND REMOVED THE OLD BELT FROM ALL PULLEYS. INSTALLED A NEW SERPENTINE BELT, FOLLOWING FACTORY ROUTING DIAGRAM, AND ENSURED PROPER TENSION WAS APPLIED. STARTED THE ENGINE AND VERIFIED THAT THE BELT RAN SMOOTHLY WITH NO NOISE OR SLIPPAGE, CONFIRMING PROPER OPERATION.
PERFORM WHEEL ALIGNMENT TO ADJUST CAMBER, CASTER, AND TOE ANGLES TO MANUFACTURER SPECIFICATIONS. ENSURE PROPER STEERING WHEEL POSITION AND VEHICLE HANDLING. COMPLETE FINAL INSPECTION AND ROAD TEST TO VERIFY ALIGNMENT ACCURACY.
BRIAN B. gave our service a 5 star review on 10/13/2025
2017 Subaru Forester
Mileage
35,034
Service Date
4/29/2025
Services Performed
SMOG INSPECTION
SMOG CERTIFICATE
ENGINE OIL AND FILTER CHANGE – Drain old engine oil, replace oil filter, and refill with manufacturer-recommended oil to ensure optimal engine performance and longevity. TIRE INSPECTION AND INFLATION CHECK – Inspect all tires for wear, damage, and proper tread depth. Adjust tire pressure to the manufacturer’s recommended PSI for even wear and safe handling. BRAKE COMPONENT INSPECTION – Examine brake pads, rotors, and calipers for wear or damage. Check brake fluid
REMOVED AND REPLACED THE ENGINE AIR FILTER. THE OLD FILTER WAS DIRTY AND CLOGGED, WHICH CAN RESTRICT AIRFLOW TO THE ENGINE AND AFFECT PERFORMANCE, FUEL EFFICIENCY, AND EMISSIONS. INSTALLED A NEW FILTER TO HELP ENSURE OPTIMAL AIRFLOW, IMPROVE ENGINE EFFICIENCY, AND MAINTAIN PROPER COMBUSTION.
REMOVE ALL NECESSARY COMPONENTS TO GAIN ACCESS TO THE CABIN AIR FILTER HOUSING. CAREFULLY REMOVE THE OLD CABIN AIR FILTER, INSPECT THE HOUSING FOR ANY DEBRIS OR DUST BUILDUP, AND CLEAN AS NEEDED. INSTALL A NEW CABIN AIR FILTER TO HELP ENSURE CLEAN AIR FLOW INTO THE VEHICLE'S INTERIOR, IMPROVING HVAC SYSTEM PERFORMANCE AND CABIN AIR QUALITY. REASSEMBLE ALL REMOVED PANELS AND VERIFY PROPER FITMENT AND FUNCTION.
JULIA S. gave our service a 5 star review on 4/30/2025
2016 Subaru Outback
Mileage
41,265
Service Date
11/26/2024
Services Performed
SMOG INSPECTION
SMOG CERTIFICATE
NANCY K. gave our service a 5 star review on 11/26/2024
2014 Subaru Outback
Mileage
50,332
Service Date
10/21/2024
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
SMOG INSPECTION
SMOG CERTIFICATE
ROBERT S. gave our service a 5 star review on 10/21/2024
2016 Subaru Outback
Mileage
83,623
Service Date
10/14/2024
Services Performed
SMOG INSPECTION
CERTIFICATE
MARK K. gave our service a 5 star review on 10/14/2024
2016 Subaru Forester
Mileage
19,170
Service Date
9/18/2024
Services Performed
SMOG INSPECTION
SMOG CERTIFICATE
MICHAEL M. gave our service a 5 star review on 9/19/2024

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