Confirmed the customer's complaint and found the engine did not crank. Inspected the ignition system and the air intake system, but found no concerns. Used a multi-meter to check the battery state of charge and found the measured battery voltage was below specifications. Used a battery charger to charge the battery and used a battery conductance tester to test the battery. The battery was able to conduct the specified amount of current, which indicated the battery operated properly. Used the multi-meter to monitor the charging system voltage with the engine at idle and found the charging system voltage was below specifications. These test results verified the alternator was faulty.
MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.
DEVAN H. gave our service a 5 star review on 12/26/2023
Check all running lights. check stop lights, turn signals, side marker lights, license plate light, head lamps. Check high beam indicator lamps, check all lenses and headlamps.
HAUCHEE C. gave our service a 5 star review on 12/20/2023
Connected a scan tool and found code P0128 – Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature). At idle, monitored live scan tool data and observed the engine coolant temperature sensor parameter did not increase to the minimum specified operating temperature. Using a non-contact pyrometer, measured the actual engine coolant temperature at the engine coolant thermostat housing inlet and outlet and found the actual engine coolant temperature was consistent with the reading on the scan tool. Inspection revealed the engine coolant thermostat was stuck in the open position.
Confirmed the customer's complaint and found the right front door lock was inoperative. Removed the right front door panel, inspected the wiring and connections leading into the door, and found no faults. Found the right front door lock operated manually, which indicated the linkages were functioning properly. Accessed the right front door lock actuator, disconnected the door lock actuator connector, and connected a multi-meter to the right front door lock actuator connector. Key on, engine off, operated the right front power door lock switch, and found voltage and ground were present at the right front door lock actuator connector. Used a set of fused jumper wires to apply voltage and ground to the right front door lock actuator and found the actuator was inoperative. The result of these tests verified the right front door lock actuator was faulty.
REMOVE AND REPLACE THERMOSTAT AND GASKET
REMOVE AND REPLACE DOOR LOCK ACTUATOR ON THE FRONT RIGHT
LESLY H. gave our service a 5 star review on 10/18/2023
REMOVE ALL NECESSARY COMPONENTS. REMOVE ALL TORN BELT COMPONENTS. INSTALL NEW DRIVE BELT. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
LUPE D. gave our service a 5 star review on 9/22/2023