2017 Chrysler Pacifica
Mileage
67,645
Service Date
1/19/2026
Services Performed
- CUSTOMER REPORTS THAT THE START/STOP SYSTEM IS NOT OPERATING AS DESIGNED. PERFORMED DIAGNOSTIC TESTING OF THE START/STOP SYSTEM AND RELATED COMPONENTS. TESTED THE AUXILIARY BATTERY AND FOUND THAT IT FAILED CAPACITY AND PERFORMANCE TESTS AND IS NO LONGER ABLE TO HOLD A PROPER CHARGE. THE VEHICLE’S START/STOP SYSTEM RELIES ON THE AUXILIARY BATTERY TO SUPPORT ELECTRICAL LOADS DURING ENGINE SHUTDOWN EVENTS. DUE TO THE FAILED AUXILIARY BATTERY, THE SYSTEM IS DISABLED BY THE VEHICLE’S CONTROL MODULE AS A PROTECTIVE MEASURE. NO OTHER FAULTS WERE IDENTIFIED AT THIS TIME. CONCLUSION: THE START/STOP SYSTEM INOPERABILITY IS CAUSED BY A FAILED AUXILIARY BATTERY. REPLACEMENT OF THE AUXILIARY BATTERY IS REQUIRED TO RESTORE PROPER START/STOP FUNCTION
- REMOVE AND REPLACE AUXILIARY BATTERY. MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.
- CALIFORNIA BATTERY FEE
MARIA M. gave our service a 5 star review on 1/19/2026
