Ford

2014 Ford Fiesta

CRM Mitchell1 2023-09-29T22:03:25+00:00

Mileage

93,902

Service Date

9/28/2023

Services Performed

• Confirmed the customer's complaint and found the engine did not start. Inspected the ignition system and the air intake system, but found no concerns. Inspected the engine coolant level and condition and found the engine coolant level was low. Filled the engine coolant to the proper operating level and continued diagnosing the vehicle. Connected an engine coolant pressure tester to the radiator and pressurized the engine cooling system to check for leaks. Inspected the engine cooling system and did not find a leak, but the engine coolant pressure tester reading indicated a leak was present. Removed the engine coolant pressure tester from the radiator, used a gas analyzer to check for the presence of hydrocarbons at the radiator filler neck and found hydrocarbons were present. Removed the spark plugs for inspection and found the spark plugs were contaminated with engine coolant. Rand a compression test and there was no compression in the cylinders. Internal problem with this engine. Will need to have cylinder head gasket replaced or possibly the engine.
• DRAIN ALL FLUIDS. REMOVE ALL NECESSARY COMPONENTS INT HE ENGINE BAY. REMOVE CYLINDER HEAD AND SEND TO THE MACHINE SHOP. ASSEMBLE CYLINDER HEAD BACK AND INSTALL CYLINDER HEAD GASKET SET, OIL PUMP DRIVE BELT, TIMING BELT, HOSE, PLASTIC ELBOW, THERMOSTAT HOUSING WITH THERMOSTAT. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. ADD ALL FLUIDS. TEST ALL AFFECTED AREAS.
• MACHINE SHOP

 

MICAH R. gave our service a 5 star review on 9/28/2023

2014 Ford Fiesta CRM Mitchell1 2023-09-29T22:03:25+00:00

2012 Ford Fiesta

CRM Mitchell1 2023-07-09T22:01:26+00:00

Mileage

112,939

Service Date

7/8/2023

Services Performed

• Confirmed the customer's complaint and found the air conditioning was inoperative at idle. Inspected the air conditioning system with the engine at idle and found the engine cooling fan did not operate. With the key on, engine off, used a multi-meter to check for voltage and ground at the engine cooling fan and found both were present. Used a set of fused jumper wires to apply voltage and ground to the engine cooling fan and found the fan did not respond. These test results verified the engine cooling fan was faulty.
• REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE ENGINE COOLING FAN. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
• REMOVE AND REPLACE COOLANT TEMP. SENSOR

 

DOUGLAS O A. gave our service a 5 star review on 7/8/2023

2012 Ford Fiesta CRM Mitchell1 2023-07-09T22:01:26+00:00

2006 Ford Explorer

CRM Mitchell1 2023-05-21T22:01:05+00:00

Mileage

190,214

Service Date

5/20/2023

Services Performed

• REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE FRONT SWAY BAR LINKS ON BOTH SIDES. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
• REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE REAR SWAY BAR LINKS ON BOTH SIDES. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.

 

FAITH F. gave our service a 5 star review on 5/20/2023

2006 Ford Explorer CRM Mitchell1 2023-05-21T22:01:05+00:00

2016 Ford Mustang

CRM Mitchell1 2023-03-15T22:00:55+00:00

Mileage

72,839

Service Date

3/14/2023

Services Performed

• CHECK ENGINE LIGHT
• Connected a scan tool and found P1299 – Cylinder Head Over Temperature Protection Active. Inspected the engine coolant level and condition, but found no faults. At idle, used the scan tool to monitor live data and found the cylinder head temperature sensor signal parameter was above specifications. Ran the engine and used an infrared thermometer to measure the engine coolant temperature at the engine coolant thermostat housing inlet and outlet. The measured temperatures at the engine coolant thermostat housing inlet and outlet were identical and at the specified operating temperature, which indicated the engine coolant thermostat had opened. Performed a visual inspection of the cylinder head temperature sensor and cylinder head temperature sensor wiring harness found no obvious faults. Used a multi-meter to measure the resistance of the cylinder head temperature sensor and found the sensor was internally shorted. – Customer acknowledged notice and gave oral approval of estimated repairs. REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE CYLINDER HEAD COOLANT TEMP. SENSOR. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. RESET ECU AND TEST ALL AFFECTED AREAS.

 

CONNOR G. gave our service a 5 star review on 3/14/2023

2016 Ford Mustang CRM Mitchell1 2023-03-15T22:00:55+00:00

2019 Ford Explorer

CRM Mitchell1 2023-03-15T22:00:16+00:00

Mileage

28,901

Service Date

3/14/2023

Services Performed

• REMOVE AND REPLACE CABIN AIR FILTER. REMOVE AND REPLACE ENGINE AIR FILTER. CLEAN AIR FILTER HOUSING

 

MARLA H. gave our service a 5 star review on 3/14/2023

2019 Ford Explorer CRM Mitchell1 2023-03-15T22:00:16+00:00

2018 Ford Focus

CRM Mitchell1 2023-03-01T22:59:20+00:00

Mileage

49,505

Service Date

2/28/2023

Services Performed

• VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER

 

JEFF G. gave our service a 5 star review on 2/28/2023

2018 Ford Focus CRM Mitchell1 2023-03-01T22:59:20+00:00

2012 Ford Econoline

CRM Mitchell1 2023-02-08T23:01:47+00:00

Mileage

202,733

Service Date

2/7/2023

Services Performed

• BRAKE INSPECTION W/ CERTIFICATE Road test & do brake stopping performance test. Remove all wheels; inspect front & rear brake pads or shoes. Check Master Cyc. for leaks & pressure check hyd. brake lines, front & rear. Check calipers & wheel cylinders.
• LAMP INSPECTION W/ CERTIFICATE Check all running lights. check stop lights, turn signals, side marker lights, license plate light, head lamps. Check high beam indicator lamps, check all lenses and headlamps.

 

ABEL S. gave our service a 5 star review on 2/7/2023

2012 Ford Econoline CRM Mitchell1 2023-02-08T23:01:47+00:00

2018 Ford F-350 Super Duty

CRM Mitchell1 2023-01-24T23:01:16+00:00

Mileage

48,198

Service Date

1/23/2023

Services Performed

• SMOG INSPECTION
• SMOG CERTIFICATE

 

Ara M. gave our service a 5 star review on 1/23/2023

2018 Ford F-350 Super Duty CRM Mitchell1 2023-01-24T23:01:16+00:00

2007 Ford Mustang

CRM Mitchell1 2023-01-12T23:00:34+00:00

Mileage

119,065

Service Date

1/11/2023

Services Performed

• Confirmed the customer's complaint and found the engine stalled when driving. Performed an underhood inspection and found the drive belt was glazed. Inspected the battery and the battery cables and found no faults. Used a multi-meter to measure the voltage across the battery terminals and found the measured voltage was below the specified range. Used a battery conductance tester to test the battery and found the battery was able to conduct the specified amount of current, which verified it operated properly. Performed a visual inspection of the alternator and found no obvious faults. Used an alternator load tester to test the alternator by placing the battery under load, raised the engine speed to 1,500 RPM, and found the measured alternator output was below the specified minimum amperage. Off idle, used a lab scope to measure the AC ripple in the charging system by connecting the lab scope leads across the battery terminals. The AC ripple observed on the lab scope was above specifications. These test results verified the alternator and the drive belt were faulty.
• MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.

 

JASON B. gave our service a 5 star review on 1/11/2023

2007 Ford Mustang CRM Mitchell1 2023-01-12T23:00:34+00:00

2013 Ford Focus

CRM Mitchell1 2022-11-29T22:59:58+00:00

Mileage

94,492

Service Date

11/28/2022

Services Performed

• BOLT HEAT SHIELD AND INSTALL CLIPS AND STRAPS UNDER ALL PLASTIC COVER UNDERNEATH ENGINE.

 

CHELSEA L. gave our service a 5 star review on 11/28/2022

2013 Ford Focus CRM Mitchell1 2022-11-29T22:59:58+00:00