- Confirmed the customer's complaint and found the engine did not start intermittently. Performed a visual inspection of the battery and battery terminals, but found no faults. Used a multi-meter to measure the voltage across the battery terminals and found the measured voltage was below the specified range of 12.4 – 12.6 Volts. Connected a battery charger and charged the battery until the voltage returned to the specified 12.6 Volts. Used a battery conductance tester to test the battery and found the battery was unable to conduct the specified amount of current, which verified it was defective.
- BATTERY SERVICE: CLEAN CORRODED BATTERY. REMOVE AND REPLACE BATTERY. MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.
- CALIFORNIA BATTERY FEE
JULIANNA J. gave our service a 5 star review on 3/10/2023