2016 Jeep Renegade
Mileage
116,542
Service Date
5/23/2024
Services Performed
- VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
- Confirmed the customer’s concern and found there was a noise heard while driving in reverse. Performed a visual inspection under the hood of the vehicle and found the engine mounts and transmission mount were severely damaged. Performed a power brake test and noticed the engine and transmission were lurching, swaying off the mounts tremendously, and making a clunking noise. Used a pry bar to check for looseness in the engine mounts and transmission mount and found they were broken, which caused the engine and transmission to move excessively.
- REMOVED ALL NECESSARY COMPONENTS IN THE ENGINE BAY TO GAIN ACCESS TO THE MOUNT. REMOVED AND REPLACED THE TRANSMISSION MOUNT, RIGHT ENGINE MOUNT, AND ENGINE TORQUE ROD. ASSEMBLED ALL NECESSARY COMPONENTS BACK TOGETHER AND MADE ALL REQUIRED ADJUSTMENTS. TESTED ALL AFFECTED AREAS TO ENSURE PROPER FUNCTIONING. CONDUCTED A COMPREHENSIVE INSPECTION TO VERIFY THERE ARE NO REMAINING VIBRATIONS OR OTHER ISSUES, ENSURING THE VEHICLE OPERATES SMOOTHLY AND EFFICIENTLY. ADDITIONALLY, CHECKED FOR ANY POTENTIAL INTERFERENCE OR MISALIGNMENT IN THE MOUNTING SYSTEM TO GUARANTEE LONG-TERM RELIABILITY.
CAMERON C. gave our service a 5 star review on 5/26/2024
