Lexus Archives - Art's Auto Care

2008 Lexus RX 350
Mileage
107,938
Service Date
11/15/2024
Services Performed
Confirmed the customer’s complaint of noise from the front suspension during a road test. Raised the vehicle on the lift to inspect all suspension components and isolate the noise. Found that the front lower control arms are torn with excessive play, and the sway bar links are also damaged. Additionally, the left front axle assembly has grease leaking from a torn boot. Lowered the vehicle and performed an up-and-down diagnostic to further isolate the noise, identifying clunking sounds from the front strut assemblies. To eliminate the noise, we recommend replacing these front suspension components. We also noted that the rear right lower control arm shows signs of wear, but for now, our focus will be on resolving the issues with the front suspension, where the noise originates.
REMOVE ALL NECESSARY COMPONENTS FROM THE FRONT SUSPENSION TO GAIN ACCESS TO THE CONTROL ARMS. DETACH THE ENGINE MOUNTS TO ALLOW THE ENGINE TO BE RAISED, CREATING ADEQUATE CLEARANCE FOR THE CONTROL ARMS TO BE SAFELY REMOVED. REMOVE AND REPLACE THE FRONT LOWER CONTROL ARMS ON BOTH SIDES WITH NEW COMPONENTS TO ENSURE STABILITY AND PROPER FUNCTIONALITY OF THE SUSPENSION SYSTEM. REASSEMBLE ALL REMOVED COMPONENTS, MAKING ALL REQUIRED ADJUSTMENTS TO ENSURE ALIGNMENT AND OPTIMAL PERFORMANCE. CONDUCT A THOROUGH TEST OF ALL AFFECTED AREAS TO CONFIRM THAT THE REPAIRS HAVE BEEN COMPLETED SUCCESSFULLY AND THAT THE VEHICLE IS OPERATING AS EXPECTED.
REMOVE AND REPLACE FRONT SWAY BAR LINKS
REMOVE ALL NECESSARY COMPONENTS TO GAIN ACCESS TO THE LEFT AXLE ASSEMBLY. REMOVE AND REPLACE THE LEFT AXLE ASSEMBLY WITH A NEW UNIT, ENSURING PROPER FITMENT AND ALIGNMENT. REASSEMBLE ALL COMPONENTS AND MAKE ANY REQUIRED ADJUSTMENTS TO ENSURE OPTIMAL FUNCTIONALITY.
REMOVE ALL NECESSARY COMPONENTS FROM THE FRONT SUSPENSION TO GAIN ACCESS TO THE STRUT ASSEMBLY. REMOVE THE COMPLETE FRONT STRUT ASSEMBLY FROM THE VEHICLE. DISASSEMBLE THE FRONT STRUTS AND INSTALL NEW STRUTS ALONG WITH NEW STRUT MOUNTS. REASSEMBLE THE STRUT ASSEMBLY AND INSTALL IT BACK ONTO THE VEHICLE. MAKE ALL REQUIRED ADJUSTMENTS TO ENSURE PROPER ALIGNMENT AND FUNCTIONALITY. TEST THE VEHICLE TO VERIFY THE REPAIRS HAVE BEEN COMPLETED SUCCESSFULLY.
CAESAR JOHN M. gave our service a 5 star review on 11/15/2024
2007 Lexus RX 350
Mileage
212,062
Service Date
11/4/2024
Services Performed
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE STARTER MOTOR. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
CHAD W. gave our service a 5 star review on 11/4/2024
2015 Lexus RX 350
Mileage
110,856
Service Date
9/9/2024
Services Performed
REMOVE FRONT BRAKE ROTORS REPLACE FRONT BRAKE PADS REPLACE FRONT BRAKE ROTORS ASSEMBLE BACK TOGETHER
ANNA R. gave our service a 5 star review on 9/10/2024
2004 Lexus RX 330
Mileage
114,553
Service Date
9/5/2024
Services Performed
FIRST, THE VEHICLE IS SECURELY LIFTED TO ACCESS THE UNDERCARRIAGE, AND THE COOLANT IS DRAINED BY OPENING THE DRAIN VALVE OR REMOVING THE LOWER RADIATOR HOSE. AFTER DRAINING, THE RADIATOR HOSES, FAN SHROUD, AND ANY CONNECTED SENSORS OR WIRING HARNESSES ARE CAREFULLY DISCONNECTED. THE OLD RADIATOR IS THEN UNBOLTED AND REMOVED, WITH SURROUNDING COMPONENTS LIKE HOSES, CLAMPS, AND COOLING FANS INSPECTED FOR WEAR. IF NECESSARY, WORN PARTS ARE REPLACED. THE NEW RADIATOR IS THEN POSITIONED AND SECURED, WITH ALL MOUNTING BRACKETS REATTACHED AND TIGHTENED ACCORDING TO MANUFACTURER SPECIFICATIONS. THE FAN SHROUD, HOSES, SENSORS, AND WIRING ARE RECONNECTED, AND THE COOLING SYSTEM IS REFILLED WITH THE CORRECT TYPE AND AMOUNT OF COOLANT. THE SYSTEM IS BLED TO REMOVE AIR POCKETS, AND THE ENGINE IS STARTED TO REACH OPERATING TEMPERATURE WHILE MONITORING FOR LEAKS OR ISSUES. A FINAL INSPECTION ENSURES THAT THE RADIATOR AND COOLING SYSTEM ARE FUNCTIONING PROPERLY BEFORE THE VEHICLE IS RETURNED TO SERVICE.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE LEFT SIDE AXLE ASSEMBLY. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
REMOVE AND REPLACE THE RACK AND PINION BY LIFTING AND SECURING THE VEHICLE. DEPRESSURIZE THE POWER STEERING SYSTEM AND DISCONNECT TIE ROD ENDS AND STEERING SHAFT. REMOVE MOUNTING BOLTS TO TAKE OUT THE OLD RACK AND PINION. INSPECT SURROUNDING COMPONENTS AND REPLACE IF NECESSARY. INSTALL THE NEW RACK AND PINION, ENSURING PROPER ALIGNMENT AND SECURE MOUNTING. RECONNECT TIE RODS AND POWER STEERING LINES. REFILL WITH POWER STEERING FLUID AND BLEED THE SYSTEM TO REMOVE AIR POCKETS. TEST THE STEERING SYSTEM TO CONFIRM PROPER OPERATION.
THE PROCESS BEGINS WITH REMOVING AND REPLACING BOTH LOWER CONTROL ARMS AND BALL JOINTS. THE VEHICLE IS SECURELY LIFTED, AND THE OLD CONTROL ARMS AND BALL JOINTS ARE CAREFULLY DETACHED FROM THE SUSPENSION SYSTEM. THE NEW CONTROL ARMS AND BALL JOINTS ARE THEN ASSEMBLED TOGETHER AND INSTALLED, ENSURING PROPER ALIGNMENT AND SECURE ATTACHMENT. ALL NECESSARY ADJUSTMENTS ARE MADE TO ENSURE THE SUSPENSION OPERATES CORRECTLY, PROVIDING STABILITY AND HANDLING PERFORMANCE.
ALIGNMENT
ALFRED K. gave our service a 5 star review on 9/5/2024
2016 Lexus RX 350
Mileage
116,283
Service Date
6/20/2024
Services Performed
MOUNT FOUR TIRES
BALANCE FOUR TIRES
ALIGNMENT
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENANCE COUNTER
REMOVE FRONT BRAKE ROTORS REPLACE FRONT BRAKE PADS REPLACE FRONT BRAKE ROTORS ASSEMBLE BACK TOGETHER
Ara M. gave our service a 5 star review on 6/25/2024
2015 Lexus RX 350
Mileage
42,710
Service Date
5/21/2024
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – REPLACE AIR FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
AVEEDEH S. gave our service a 5 star review on 5/21/2024
2006 Lexus GS 430
Mileage
210,238
Service Date
5/15/2024
Services Performed
SMOG INSPECTION
SMOG CERTIFICATE
WILBUR L. gave our service a 5 star review on 5/17/2024
2019 Lexus RX 350
Mileage
34,999
Service Date
3/5/2024
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
NORIK K. gave our service a 5 star review on 3/5/2024
2010 Lexus IS 250
Mileage
84,409
Service Date
12/22/2023
Services Performed
Confirmed the customer's complaint and found the engine did not start. Used a multi-meter to check the battery state of charge and found the measured battery voltage was below specifications. Used a battery charger to charge the battery and used a battery conductance tester to test the battery. The battery was able to conduct the specified amount of current, which indicated the battery operated properly. Used the multi-meter to monitor the charging system voltage with the engine at idle and found the charging system voltage was below specifications. These test results verified the alternator was faulty.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE ALTERNATOR. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
DEEB J. gave our service a 5 star review on 12/22/2023
2013 Lexus RX 350
Mileage
31,664
Service Date
9/25/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
MAYA P. gave our service a 5 star review on 9/26/2023

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