CRM Mitchell1, Author at Art's Auto Care

2008 Land Rover Range Rover Sport
Mileage
98,723
Service Date
9/12/2022
Services Performed
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE WINDSHIELD WASHER PUMP. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
WILL J. gave our service a 5 star review on 9/16/2022
2013 Chevrolet Malibu
Mileage
82,842
Service Date
9/17/2022
Services Performed
Confirmed the customer's complaint and found the engine did not start. Performed an inspection of the ignition system and found no faults. Connected an inline spark tester to a spark plug, cranked the engine and found the lamp illuminated brightly. Inspected the air intake system and detected no obvious faults. Connected a smoke machine to the engine intake manifold, induced smoke into the system and found no leaks. Connected a fuel pressure gauge to the fuel pump outlet, cranked the engine and found the fuel pressure was not present. Removed the fuel pump from fuel tank, visually inspected the fuel pump and found the fuel pump testing good. Removed and test fuel pump on the engine bay. Fuel pump on engine bay also tested good. Connected a battery charger to the battery and charged the battery. Used a battery conductance tester to test the battery, and found that the battery was able to conduct the specified amount of current, which verified that it was good. Connected a scan tool, attempted to retrieve diagnostic trouble codes and found the powertrain control module did not communicate. Performed an inspection of the powertrain control module wiring harness and connector and detected no obvious faults. Disconnected the powertrain control module connector, inspected the connector and connector terminals and found no faults. With the ignition on and the engine off, used a multi-meter to check for the presence of voltage and ground at the powertrain control module connector and found both were present. Using the multi-meter, measured the resistance of the powertrain control module communication circuits and found the resistance was within the specified range. The results of these tests verified the powertrain control module was faulty.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE ENGINE CONTROL MODULE. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
COMPUTER PROGRAMMING
DELFINO G. gave our service a 5 star review on 9/17/2022
2011 Chevrolet Malibu
Mileage
1
Service Date
9/14/2022
Services Performed
NOT PROBLEMS FOUND. CUSTOMER PICKED UP VEHICLE.
ALICIA R. gave our service a 5 star review on 9/14/2022
2005 Ford Crown Victoria
Mileage
151,138
Service Date
9/8/2022
Services Performed
Connected a scan tool and found codes: P0301 – Cylinder 1 Misfire Detected and P0302 – Cylinder 2 Misfire Detected. Confirmed an engine misfire was present when the engine was first started. Connected a spark tester to ignition coil #1 and ignition coil #2, checked for ignition spark at both coils while the engine cranked, and found no spark on ignition coil #2. Performed a visual inspection of ignition coil #2, related wiring, and connector terminals but found no obvious faults. Swapped ignition coil #2 to a different cylinder, ran the engine, and monitored the misfire data on the scan tool. The misfire followed the ignition coil, which indicated ignition coil #2 was defective. Removed the spark plugs for inspection and found the spark plugs were excessively worn, which indicated the spark plugs needed replacement. REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE ALL SPARK PLUGS AND TWO IGNITION COILS. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
RICHARD T. gave our service a 5 star review on 9/14/2022
2006 Nissan Altima
Mileage
105,864
Service Date
9/13/2022
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
NANCY E. gave our service a 5 star review on 9/13/2022
2014 Lexus CT 200h
Mileage
82,722
Service Date
9/9/2022
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
RICHARD K. gave our service a 5 star review on 9/9/2022
2006 Toyota Tacoma
Mileage
122,347
Service Date
8/31/2022
Services Performed
REMOVE ALL NECESSARY COMPONENTS. REMOVE AXLE ASSEMBLY COMPONENTS AND WHEEL HUB ASSEMBLY IN ORDER TO REMOVE THE OTHER END OF THE BROKEN SENSOR INSIDE. THIS WAS THE ONLY WAY TO EXTRACT THE PLASTIC PIECE. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
Connected a scan tool and found code: C0200 – Right Front Wheel Speed Sensor Circuit Malfunction. Connected a Scan tool to the DLC3 connector and test drove the vehicle while observing the graph data from the R/F wheel speed sensor. There was no data output from the sensor. Used a handheld multi-meter and checked for power at the #2 terminal at the sensor. There was none. Unplugged the sensor and tested the wiring harness from the sensor to the skid control ECU and found that the resistance was infinite. There was an open in the wiring harness. Physically examined the wire harness and found that it was damaged in a few places, possibly from rodents. REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE ABS SPEED SENSOR WIRING HARNESS. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. RSET ECU, TEST ALL AFFECTED AREAS.
JIMMY N. gave our service a 5 star review on 9/1/2022
2008 Toyota Corolla
Mileage
139,185
Service Date
8/29/2022
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
Connected a scan tool and found code P0171 – System Too Lean (Bank 1). At idle, used the scan tool to monitor live data and found the mass airflow sensor signal parameter was erratic. Inspected the air intake system and found no obvious faults. Performed a visual inspection of the mass airflow sensor and found no obvious faults. At idle, backprobed the mass airflow sensor and monitored the sensor signal on a lab scope. The mass airflow sensor signal observed on the lab scope was erratic. With the key on, engine off, used a multi-meter to check for the presence of voltage and ground at the mass airflow sensor and found both were present. Removed the mass airflow sensor and upon visual inspection found no signs of debris on the sensing element. These test results verified the mass airflow sensor was faulty. Inspected the throttle body and found the throttle body was coated in debris.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE MASS AIR FLOW SENSOR. REMOVE AND CLEAN THROTTLE BODY. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
CREDIT
GUY F. gave our service a 5 star review on 8/30/2022
2019 Honda CR-V
Mileage
31,356
Service Date
8/9/2022
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
RICHARD K. gave our service a 5 star review on 8/29/2022
2015 Mercedes-Benz S550
Mileage
44,352
Service Date
8/26/2022
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
JON P. gave our service a 5 star review on 8/29/2022

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