Ford Archives - Page 2 of 3

2012 Ford Fiesta
Mileage
112,939
Service Date
7/8/2023
Services Performed
Confirmed the customer's complaint and found the air conditioning was inoperative at idle. Inspected the air conditioning system with the engine at idle and found the engine cooling fan did not operate. With the key on, engine off, used a multi-meter to check for voltage and ground at the engine cooling fan and found both were present. Used a set of fused jumper wires to apply voltage and ground to the engine cooling fan and found the fan did not respond. These test results verified the engine cooling fan was faulty.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE ENGINE COOLING FAN. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
REMOVE AND REPLACE COOLANT TEMP. SENSOR
DOUGLAS O A. gave our service a 5 star review on 7/8/2023
2006 Ford Explorer
Mileage
190,214
Service Date
5/20/2023
Services Performed
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE FRONT SWAY BAR LINKS ON BOTH SIDES. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE REAR SWAY BAR LINKS ON BOTH SIDES. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
FAITH F. gave our service a 5 star review on 5/20/2023
2016 Ford Mustang
Mileage
72,839
Service Date
3/14/2023
Services Performed
CHECK ENGINE LIGHT
Connected a scan tool and found P1299 – Cylinder Head Over Temperature Protection Active. Inspected the engine coolant level and condition, but found no faults. At idle, used the scan tool to monitor live data and found the cylinder head temperature sensor signal parameter was above specifications. Ran the engine and used an infrared thermometer to measure the engine coolant temperature at the engine coolant thermostat housing inlet and outlet. The measured temperatures at the engine coolant thermostat housing inlet and outlet were identical and at the specified operating temperature, which indicated the engine coolant thermostat had opened. Performed a visual inspection of the cylinder head temperature sensor and cylinder head temperature sensor wiring harness found no obvious faults. Used a multi-meter to measure the resistance of the cylinder head temperature sensor and found the sensor was internally shorted. – Customer acknowledged notice and gave oral approval of estimated repairs. REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE CYLINDER HEAD COOLANT TEMP. SENSOR. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. RESET ECU AND TEST ALL AFFECTED AREAS.
CONNOR G. gave our service a 5 star review on 3/14/2023
2019 Ford Explorer
Mileage
28,901
Service Date
3/14/2023
Services Performed
REMOVE AND REPLACE CABIN AIR FILTER. REMOVE AND REPLACE ENGINE AIR FILTER. CLEAN AIR FILTER HOUSING
MARLA H. gave our service a 5 star review on 3/14/2023
2018 Ford Focus
Mileage
49,505
Service Date
2/28/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
JEFF G. gave our service a 5 star review on 2/28/2023
2012 Ford Econoline
Mileage
202,733
Service Date
2/7/2023
Services Performed
BRAKE INSPECTION W/ CERTIFICATE Road test & do brake stopping performance test. Remove all wheels; inspect front & rear brake pads or shoes. Check Master Cyc. for leaks & pressure check hyd. brake lines, front & rear. Check calipers & wheel cylinders.
LAMP INSPECTION W/ CERTIFICATE Check all running lights. check stop lights, turn signals, side marker lights, license plate light, head lamps. Check high beam indicator lamps, check all lenses and headlamps.
ABEL S. gave our service a 5 star review on 2/7/2023
2018 Ford F-350 Super Duty
Mileage
48,198
Service Date
1/23/2023
Services Performed
SMOG INSPECTION
SMOG CERTIFICATE
Ara M. gave our service a 5 star review on 1/23/2023
2007 Ford Mustang
Mileage
119,065
Service Date
1/11/2023
Services Performed
Confirmed the customer's complaint and found the engine stalled when driving. Performed an underhood inspection and found the drive belt was glazed. Inspected the battery and the battery cables and found no faults. Used a multi-meter to measure the voltage across the battery terminals and found the measured voltage was below the specified range. Used a battery conductance tester to test the battery and found the battery was able to conduct the specified amount of current, which verified it operated properly. Performed a visual inspection of the alternator and found no obvious faults. Used an alternator load tester to test the alternator by placing the battery under load, raised the engine speed to 1,500 RPM, and found the measured alternator output was below the specified minimum amperage. Off idle, used a lab scope to measure the AC ripple in the charging system by connecting the lab scope leads across the battery terminals. The AC ripple observed on the lab scope was above specifications. These test results verified the alternator and the drive belt were faulty.
MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.
JASON B. gave our service a 5 star review on 1/11/2023
2013 Ford Focus
Mileage
94,492
Service Date
11/28/2022
Services Performed
BOLT HEAT SHIELD AND INSTALL CLIPS AND STRAPS UNDER ALL PLASTIC COVER UNDERNEATH ENGINE.
CHELSEA L. gave our service a 5 star review on 11/28/2022
2005 Ford Crown Victoria
Mileage
151,138
Service Date
9/8/2022
Services Performed
Connected a scan tool and found codes: P0301 – Cylinder 1 Misfire Detected and P0302 – Cylinder 2 Misfire Detected. Confirmed an engine misfire was present when the engine was first started. Connected a spark tester to ignition coil #1 and ignition coil #2, checked for ignition spark at both coils while the engine cranked, and found no spark on ignition coil #2. Performed a visual inspection of ignition coil #2, related wiring, and connector terminals but found no obvious faults. Swapped ignition coil #2 to a different cylinder, ran the engine, and monitored the misfire data on the scan tool. The misfire followed the ignition coil, which indicated ignition coil #2 was defective. Removed the spark plugs for inspection and found the spark plugs were excessively worn, which indicated the spark plugs needed replacement. REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE ALL SPARK PLUGS AND TWO IGNITION COILS. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
RICHARD T. gave our service a 5 star review on 9/14/2022

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