CRM Mitchell1, Author at Art's Auto Care

2007 BMW 328i
Mileage
166,620
Service Date
6/23/2023
Services Performed
Confirmed the customer's complaint and found engine coolant leaked from the vehicle. Inspected the engine coolant and found the engine coolant level was low. Filled the engine coolant to the proper operating level, attached a pressure tester to the engine cooling system and pressurized the system to check for leaks. The engine cooling system did not retain the applied pressure, which indicated an engine coolant leak was present. Continued to apply pressure to the engine cooling system, inspected the system for signs of an external engine coolant leak and found the radiator hose had leaked.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE UPPER RADIATOR HOSE. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE LOWER RADIATOR HOSE. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
GERALDINE D. gave our service a 5 star review on 6/26/2023
2013 Hyundai Elantra
Mileage
37,589
Service Date
6/22/2023
Services Performed
Confirmed the customer’s concern and found the instrument panel was inoperative. Visually inspected the instrument cluster wiring harness and found no obvious signs of damage. Used a multi-meter to test for power at the instrument cluster, and confirmed that power was present at the instrument cluster. Performed a visual inspection of the instrument cluster and found the instrument cluster did not show any signs of damge. Clean connectors and assembled back together and the cluster started to work again however it was intermittent. Informed customer that its very possible that the problem is within the cluster itself. That would be the first step, to remove and replace the cluster.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE CLUSTER ASSEMBLY. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
STEPHEN G. gave our service a 5 star review on 6/22/2023
2004 Honda Element
Mileage
172,977
Service Date
6/21/2023
Services Performed
Confirmed the customer's complaint and found the engine did not start. Performed a visual inspection of the battery and battery terminals, but found no obvious faults. Used a multi-meter to measure the voltage across the battery terminals and found the measured voltage was within the specified range of 12.4-12.6 volts. Used a battery conductance tester to test the battery and found the battery was able to conduct the specified amount of current, which verified it operated properly. Used the multi-meter to test for battery voltage and ground at the starter motor and found both the specified 12 volts and ground were present. Used the multi-meter to test for voltage at the starter motor solenoid terminal while switching the ignition to the start position, and found 12 volts was present. These test results verified the starter motor was faulty.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE STARTER MOTOR. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
BRAD H. gave our service a 5 star review on 6/21/2023
2007 Toyota Prius
Mileage
134,184
Service Date
6/19/2023
Services Performed
REMOVE ALL NECESSARY COMPONENTS IN THE FRONT SUSPENSION. REMOVE AND REPLACE FRONT STRUTS ASSEMBLY INCLUDING THE STRUT MOUNTS, BEARING, AND STRUT BELLOWS WITH THE BUSHING. ASSEMBLE BACK TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
4- WHEEL ALIGNMENT
HAUCHEE C. gave our service a 5 star review on 6/19/2023
2006 Nissan Altima
Mileage
237,311
Service Date
6/5/2023
Services Performed
ECU CODE RELATED TO OXYGEN SENSOR. CHECK ALL NECESSARY COMPONENTS. AIR FUEL RATIO SENSOR NEEDS TO BE REPLACED. REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE AIR FUEL RATIO SENSOR. ASSEMBLE TOGETHER AND RESET ECU.
RUN DRIVE CYCLE
SMOG INSPECTION
SMOG CERTIFICATE
ASHELY W. gave our service a 5 star review on 6/16/2023
2016 RAM ProMaster 1500
Mileage
93,916
Service Date
6/15/2023
Services Performed
Connected a scan tool and found code P0520 – Engine Oil Pressure Sensor/Switch Circuit. Performed an inspection of the engine oil level and condition and found it was at the proper level and clean. Performed a visual inspection of the engine oil pressure sending unit wiring harness and found evidence of engine oil on the wiring harness was present. Disconnected the engine oil pressure sending unit wiring harness connector, visually inspected the connector and terminals and found evidence of engine oil. Further inspection of the engine oil pressure sending unit showed sign of engine oil inside the engine oil pressure sending unit connector. Key on, used a fused jumper wire and tapped ground at the engine oil pressure sending unit sense circuit in the engine oil pressure sending unit harness connector and observed the engine oil pressure indicator changed, which indicated no circuit faults were present. Found the measured engine oil pressure was within the manufacturer’s specification. The results of these tests verified the engine oil pressure sending unit was faulty. There is also signs of oil leak from the oil cooler housing which the oil pressure sender mounts on too which will also need to be replaced.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE INTAKE MANIFOLD, OIL COOLER HOUSING WITH THE OIL PRESSURE SENSOR, INTAKE MANIFOLD GASKET SET. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. ADD ENGINE OIL. TEST ALL AFFECTED AREAS.
JASON L. gave our service a 5 star review on 6/15/2023
2014 Toyota Prius V
Mileage
127,618
Service Date
6/14/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
REMOVE FRONT BRAKE ROTORS REPLACE FRONT BRAKE PADS REPLACE FRONT BRAKE ROTORS ASSEMBLE BACK TOGETHER
INSTALL CLIPS ON ALL MISSING AREAS FOR THE PLASTIC COVER UNDERNEATH.
Sean P. gave our service a 5 star review on 6/14/2023
2017 Audi Q7
Mileage
26,021
Service Date
5/30/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE AIR FILTER. CLEAN AIR FILTER HOSE AND ASSEMBLE ALL BACK TOGETHER. MAKE ALL NECESSARY ADJUSTMENTS.
DONNA V. gave our service a 5 star review on 5/30/2023
2019 Honda Civic
Mileage
17,976
Service Date
5/4/2023
Services Performed
BATTERY SERVICE: CLEAN CORRODED BATTERY. REMOVE AND REPLACE BATTERY. MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.
CALIFORNIA BATTERY FEE
JAMES S. gave our service a 5 star review on 5/26/2023
2021 Hyundai Santa Fe
Mileage
32,925
Service Date
5/24/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
ROTATE TIRES
IRENE A. gave our service a 5 star review on 5/24/2023

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