CRM Mitchell1, Author at Art's Auto Care

2014 Nissan Sentra
Mileage
114,655
Service Date
10/16/2025
Services Performed
REMOVE REAR BRAKE DRUMS. REMOVE AND REPLACE REAR BRAKE SHOES AND REAR BRAKE DRUMS. INSTALL NEW REAR WHEEL CYLINDERS. CLEAN AND LUBRICATE ALL CONTACT POINTS AND MAKE ALL NECESSARY ADJUSTMENTS FOR PROPER BRAKE OPERATION. REASSEMBLE COMPONENTS AND TEST BRAKING SYSTEM TO ENSURE PROPER FUNCTION AND PEDAL FEEL.
ENGINE OIL AND FILTER CHANGE – Drain old engine oil, replace oil filter, and refill with manufacturer-recommended oil to ensure optimal engine performance and longevity. TIRE INSPECTION AND INFLATION CHECK – Inspect all tires for wear, damage, and proper tread depth. Adjust tire pressure to the manufacturer’s recommended PSI for even wear and safe handling. BRAKE COMPONENT INSPECTION – Examine brake pads, rotors, and calipers for wear or damage. Check brake fluid
CHRISTINA W. gave our service a 5 star review on 10/17/2025
2016 Subaru Crosstrek
Mileage
143,148
Service Date
10/13/2025
Services Performed
CONNECTED A SCAN TOOL AND PERFORMED A ROAD TEST TO VERIFY CUSTOMER’S CONCERN OF FRONT-END NOISE AND SHAKING WHEN BRAKING. CONFIRMED THE CONDITION AND INSPECTED THE SUSPENSION, BRAKING, AND ENGINE COMPONENTS. FOUND THAT BOTH FRONT LOWER CONTROL ARMS HAVE EXCESSIVE PLAY, CAUSING THE FRONT-END NOISE AND VIBRATION UNDER BRAKING. ALSO FOUND THAT FRONT AND REAR BRAKE PADS ARE WORN DOWN AND NEED TO BE REPLACED. ADDITIONALLY, THE NOISE COMING FROM THE ENGINE AREA WAS TRACED TO A WORN SERPENTINE BELT, WHICH SHOULD BE REPLACED. THE TWO FRONT TIRES ALSO SHOW SIGNS OF UNEVEN WEAR AND SHOULD BE REPLACED SOON TO ENSURE SAFE HANDLING AND EVEN TREAD WEAR. CUSTOMER REQUESTED THAT THE VEHICLE BE READY BY THE END OF THE DAY, SO WE WILL ADDRESS AS MANY REPAIRS AS POSSIBLE TODAY. ANY REMAINING REPAIRS WILL NEED TO BE COMPLETED AT A FOLLOW-UP VISIT.
REMOVE AND REPLACE LOWER CONTROL ARMS ON BOTH SIDES. RAISED THE VEHICLE AND REMOVED THE FRONT WHEELS TO GAIN ACCESS TO THE SUSPENSION COMPONENTS. DISCONNECTED THE BALL JOINTS AND MOUNTING HARDWARE SECURING BOTH LOWER CONTROL ARMS TO THE FRAME AND STEERING KNUCKLES. REMOVED THE WORN CONTROL ARMS AND INSTALLED NEW UNITS, ENSURING ALL BOLTS AND FASTENERS WERE TORQUED TO FACTORY SPECIFICATIONS. AFTER INSTALLATION, VERIFIED PROPER ALIGNMENT OF SUSPENSION COMPONENTS AND PERFORMED A ROAD TEST TO CONFIRM THAT NOISE AND INSTABILITY WERE ELIMINATED. AN ALIGNMENT IS RECOMMENDED AFTER CONTROL ARM REPLACEMENT.
REMOVE FRONT BRAKE ROTORS REPLACE FRONT BRAKE PADS REPLACE FRONT BRAKE ROTORS ASSEMBLE BACK TOGETHER
REMOVE AND REPLACE SERPENTINE BELT. INSPECTED THE BELT ROUTING AND NOTED SIGNS OF WEAR AND CRACKING ON THE EXISTING BELT. RELEASED TENSION FROM THE BELT TENSIONER AND REMOVED THE OLD BELT FROM ALL PULLEYS. INSTALLED A NEW SERPENTINE BELT, FOLLOWING FACTORY ROUTING DIAGRAM, AND ENSURED PROPER TENSION WAS APPLIED. STARTED THE ENGINE AND VERIFIED THAT THE BELT RAN SMOOTHLY WITH NO NOISE OR SLIPPAGE, CONFIRMING PROPER OPERATION.
PERFORM WHEEL ALIGNMENT TO ADJUST CAMBER, CASTER, AND TOE ANGLES TO MANUFACTURER SPECIFICATIONS. ENSURE PROPER STEERING WHEEL POSITION AND VEHICLE HANDLING. COMPLETE FINAL INSPECTION AND ROAD TEST TO VERIFY ALIGNMENT ACCURACY.
BRIAN B. gave our service a 5 star review on 10/13/2025
2020 Honda CR-V
Mileage
42,793
Service Date
10/10/2025
Services Performed
ENGINE OIL AND FILTER CHANGE – Drain old engine oil, replace oil filter, and refill with manufacturer-recommended oil to ensure optimal engine performance and longevity. TIRE INSPECTION AND INFLATION CHECK – Inspect all tires for wear, damage, and proper tread depth. Adjust tire pressure to the manufacturer’s recommended PSI for even wear and safe handling. BRAKE COMPONENT INSPECTION – Examine brake pads, rotors, and calipers for wear or damage. Check brake fluid
REMOVED AND REPLACED THE ENGINE AIR FILTER. THE OLD FILTER WAS DIRTY AND CLOGGED, WHICH CAN RESTRICT AIRFLOW TO THE ENGINE AND AFFECT PERFORMANCE, FUEL EFFICIENCY, AND EMISSIONS. INSTALLED A NEW FILTER TO HELP ENSURE OPTIMAL AIRFLOW, IMPROVE ENGINE EFFICIENCY, AND MAINTAIN PROPER COMBUSTION.
REMOVED AND REPLACED THE CABIN AIR FILTER. THE OLD FILTER WAS DIRTY AND RESTRICTED, WHICH CAN REDUCE AIRFLOW AND AFFECT THE EFFICIENCY OF THE HVAC SYSTEM. INSTALLED A NEW FILTER TO HELP MAINTAIN CLEAN AIR INSIDE THE VEHICLE AND ENSURE PROPER VENTILATION PERFORMANCE.
PERFORM A TIRE ROTATION BY REPOSITIONING EACH TIRE ACCORDING TO THE RECOMMENDED ROTATION PATTERN TO ENSURE EVEN TREAD WEAR. INSPECT TIRES FOR SIGNS OF UNEVEN WEAR, DAMAGE, OR ABNORMAL WEAR PATTERNS. CHECK TIRE PRESSURE AND ADJUST TO MANUFACTURER SPECIFICATIONS. VERIFY WHEEL TORQUE TO ENSURE PROPER INSTALLATION. CONDUCT A FINAL INSPECTION TO CONFIRM SAFE AND OPTIMAL TIRE PERFORMANCE.
Teri M. gave our service a 5 star review on 10/11/2025
2014 Jeep Grand Cherokee
Mileage
111,308
Service Date
10/9/2025
Services Performed
REMOVE ALL NECESSARY COMPONENTS TO GAIN PROPER ACCESS TO THE STARTER MOTOR AREA. DISCONNECT THE BATTERY TO ENSURE SAFETY BEFORE REMOVAL. REMOVE ALL MOUNTING HARDWARE AND ELECTRICAL CONNECTIONS, THEN CAREFULLY REMOVE THE OLD STARTER MOTOR FROM THE VEHICLE. INSTALL THE NEW STARTER MOTOR, MAKING SURE ALL CONNECTIONS ARE CLEAN, SECURE, AND TIGHTENED TO FACTORY SPECIFICATIONS. REASSEMBLE ALL REMOVED COMPONENTS AND VERIFY THAT EVERYTHING IS PROPERLY ALIGNED. ONCE COMPLETE, RECONNECT THE BATTERY AND TEST THE STARTING SYSTEM TO CONFIRM SMOOTH ENGAGEMENT AND PROPER OPERATION OF THE NEW STARTER MOTOR.
JENNIFER C. gave our service a 5 star review on 10/9/2025
2018 Chevrolet Trax
Mileage
145,847
Service Date
10/8/2025
Services Performed
SMOG INSPECTION
SMOG CERTIFICATE
ARON MICHAEL P. gave our service a 5 star review on 10/9/2025
2013 Nissan Rogue
Mileage
70,264
Service Date
10/4/2025
Services Performed
REMOVED OLD TIRES FROM WHEELS AND MOUNTED NEW TIRES USING TIRE MACHINE. ENSURED PROPER SEATING OF BEADS AND VERIFIED CORRECT TIRE SIZE AND DIRECTIONAL PLACEMENT. PREPARED WHEELS FOR BALANCING AFTER MOUNTING.
PLACED EACH WHEEL AND TIRE ASSEMBLY ON THE BALANCING MACHINE TO IDENTIFY ANY IMBALANCES. INSTALLED THE APPROPRIATE WHEEL WEIGHTS TO ENSURE EVEN WEIGHT DISTRIBUTION. VERIFIED THAT EACH TIRE WAS PROPERLY BALANCED TO REDUCE VIBRATION AND PROMOTE EVEN TIRE WEAR. REINSTALLED WHEELS ONTO THE VEHICLE AND TORQUED LUG NUTS TO SPECIFICATIONS.
APPLIED STANDARD TIRE WASTE DISPOSAL FEE FOR THE PROPER HANDLING AND ENVIRONMENTALLY RESPONSIBLE RECYCLING OF OLD TIRES REMOVED FROM THE VEHICLE. ENSURES COMPLIANCE WITH LOCAL REGULATIONS REGARDING TIRE DISPOSAL.
REMOVE REAR BRAKE ROTORS REPLACE REAR BRAKE PADS REPLACE REAR BRAKE ROTORS ASSEMBLE BACK TOGETHER
PERFORM WHEEL ALIGNMENT TO ADJUST CAMBER, CASTER, AND TOE ANGLES TO MANUFACTURER SPECIFICATIONS. ENSURE PROPER STEERING WHEEL POSITION AND VEHICLE HANDLING. COMPLETE FINAL INSPECTION AND ROAD TEST TO VERIFY ALIGNMENT ACCURACY.
JARED G. gave our service a 5 star review on 10/4/2025
2022 Chevrolet Equinox
Mileage
68,419
Service Date
10/1/2025
Services Performed
REMOVE FRONT BRAKE ROTORS REPLACE FRONT BRAKE PADS REPLACE FRONT BRAKE ROTORS ASSEMBLE BACK TOGETHER
HARUTYUN K. gave our service a 5 star review on 10/1/2025
2015 Kia Sorento
Mileage
70,393
Service Date
9/30/2025
Services Performed
Confirmed the customer's complaint and found engine coolant leaked from the vehicle. Filled the engine coolant to the proper operating level, attached a pressure tester to the engine cooling system and pressurized the system to check for leaks. The engine cooling system did not retain the applied pressure, which indicated an engine coolant leak was present. Continued to apply pressure to the engine cooling system, inspected the system for signs of an external engine coolant leak and found the thermostat housing assembly had leaked.
DRAIN THE COOLING SYSTEM AND REMOVE ALL NECESSARY COMPONENTS TO GAIN ACCESS TO THE THERMOSTAT HOUSING ASSEMBLY. REMOVE AND REPLACE THE COMPLETE THERMOSTAT HOUSING ASSEMBLY, WHICH INCLUDES BOTH THE THERMOSTAT AND THE COOLANT TEMPERATURE SENSOR. REASSEMBLE ALL COMPONENTS PROPERLY, THEN REFILL THE SYSTEM WITH FRESH ANTI-FREEZE COOLANT. BLEED THE COOLING SYSTEM AS NEEDED TO ENSURE THERE ARE NO AIR POCKETS, AND PERFORM A FULL TEST OF ALL AFFECTED AREAS TO VERIFY THERE ARE NO LEAKS AND THAT THE ENGINE IS MAINTAINING PROPER OPERATING TEMPERATURE.
ANA N. gave our service a 5 star review on 9/30/2025
2016 Hyundai Elantra
Mileage
90,639
Service Date
9/26/2025
Services Performed
ENGINE OIL AND FILTER CHANGE – Drain old engine oil, replace oil filter, and refill with manufacturer-recommended oil to ensure optimal engine performance and longevity. TIRE INSPECTION AND INFLATION CHECK – Inspect all tires for wear, damage, and proper tread depth. Adjust tire pressure to the manufacturer’s recommended PSI for even wear and safe handling. BRAKE COMPONENT INSPECTION – Examine brake pads, rotors, and calipers for wear or damage. Check brake fluid
DESTINI D. gave our service a 5 star review on 9/26/2025
2021 Lexus ES 350
Mileage
55,828
Service Date
9/22/2025
Services Performed
ENGINE OIL AND FILTER CHANGE – Drain old engine oil, replace oil filter, and refill with manufacturer-recommended oil to ensure optimal engine performance and longevity. TIRE INSPECTION AND INFLATION CHECK – Inspect all tires for wear, damage, and proper tread depth. Adjust tire pressure to the manufacturer’s recommended PSI for even wear and safe handling. BRAKE COMPONENT INSPECTION – Examine brake pads, rotors, and calipers for wear or damage. Check brake fluid
REMOVE FRONT BRAKE ROTORS REPLACE FRONT BRAKE PADS REPLACE FRONT BRAKE ROTORS ASSEMBLE BACK TOGETHER
REMOVE REAR BRAKE ROTORS REPLACE REAR BRAKE PADS REPLACE REAR BRAKE ROTORS ASSEMBLE BACK TOGETHER
REMOVE FRONT RIGHT TIRE, INSPECT FOR DAMAGE, LOCATE PUNCTURE, AND PERFORM A PROFESSIONAL PATCH REPAIR FROM THE INSIDE OF THE TIRE. REINSTALL TIRE, TORQUE LUG NUTS TO SPECIFICATION, AND VERIFY TIRE HOLDS PROPER AIR PRESSURE.
CHRISTION F. gave our service a 5 star review on 9/22/2025

CRM Mitchell1

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