CRM Mitchell1, Author at Art's Auto Care

2010 Toyota Corolla
Mileage
108,175
Service Date
12/26/2023
Services Performed
Confirmed the customer's complaint and found the engine did not crank. Inspected the ignition system and the air intake system, but found no concerns. Used a multi-meter to check the battery state of charge and found the measured battery voltage was below specifications. Used a battery charger to charge the battery and used a battery conductance tester to test the battery. The battery was able to conduct the specified amount of current, which indicated the battery operated properly. Used the multi-meter to monitor the charging system voltage with the engine at idle and found the charging system voltage was below specifications. These test results verified the alternator was faulty.
MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.
DEVAN H. gave our service a 5 star review on 12/26/2023
2010 Lexus IS 250
Mileage
84,409
Service Date
12/22/2023
Services Performed
Confirmed the customer's complaint and found the engine did not start. Used a multi-meter to check the battery state of charge and found the measured battery voltage was below specifications. Used a battery charger to charge the battery and used a battery conductance tester to test the battery. The battery was able to conduct the specified amount of current, which indicated the battery operated properly. Used the multi-meter to monitor the charging system voltage with the engine at idle and found the charging system voltage was below specifications. These test results verified the alternator was faulty.
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE ALTERNATOR. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
DEEB J. gave our service a 5 star review on 12/22/2023
2006 Honda CR-V
Mileage
218,186
Service Date
12/21/2023
Services Performed
REMOVE ALL NECESSARY COMPONENTS. REMOVE AND REPLACE LIGHT BULB ON CEILING OF THE CAR. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
LYNN P. gave our service a 5 star review on 12/21/2023
2007 Toyota Prius
Mileage
139,327
Service Date
12/19/2023
Services Performed
Check all running lights. check stop lights, turn signals, side marker lights, license plate light, head lamps. Check high beam indicator lamps, check all lenses and headlamps.
HAUCHEE C. gave our service a 5 star review on 12/20/2023
2012 Honda Civic
Mileage
83,441
Service Date
12/4/2023
Services Performed
Confirmed the customer's complaint and found the engine did not start intermittently. Performed a visual inspection of the battery and battery cables, but found no obvious faults. Used a multi-meter to measure the voltage across the battery terminals and found the measured voltage was within the specified range. Used a battery conductance tester to test the battery and found the battery was able to conduct the specified amount of current, which verified it operated properly. Used the multi-meter to test voltage drop across the battery to starter motor cable and found voltage drop was with specifications. Used the multi-meter to test voltage drop between the starter motor case and the battery negative post and found the voltage drop was with specifications. Removed the starter motor for bench tests. Used a set of fused jumper wires and applied voltage and ground to the starter motor and found the motor was inoperative. These test results verified the starter motor was faulty.
MAKE SURE ALL WIRES ARE INSERTED INTO PROPER CAVITIES. RE-ASSEMBLE BACK TOGETHER. CONNECT BATTERY. MAKE SURE ALL OTHER WIRES ARE HARNESSED PROPERLY. TEST ALL AFFECTED SYSTEM.
ANA MARIA R. gave our service a 5 star review on 12/13/2023
2013 Hyundai Elantra
Mileage
39,137
Service Date
12/7/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
REMOVE AND REPLACE CABIN AIR FILTER. REMOVE AND REPLACE ENGINE AIR FILTER. CLEAN AIR FILTER HOUSING AND AIR INTAKE HOSE. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS.
REMOVE ALL NECESSARY COMPONENTS IN THE STEERING COLUMN. REMOVE AND REPLACE STEERING SHAFT COUPLING. ASSEMBLE TOGETHER AND MAKE ALL NECESSARY ADJUSTMENTS. TEST ALL AFFECTED AREAS.
STEPHEN G. gave our service a 5 star review on 12/7/2023
2012 Toyota Corolla
Mileage
74,671
Service Date
11/29/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – REPLACE AIR FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
DEBORA S. gave our service a 5 star review on 11/29/2023
2015 Mazda 6
Mileage
88,468
Service Date
11/28/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
REMOVE REAR BRAKE ROTORS REPLACE REAR BRAKE PADS REPLACE REAR BRAKE ROTORS ASSEMBLE BACK TOGETHER
MICHAEL L. gave our service a 5 star review on 11/28/2023
2006 Nissan Altima
Mileage
106,916
Service Date
11/21/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
REMOVE AND REPLACE WIPER BLADES
Confirmed the customer's complaint and found the air conditioning was inoperative. Performed a visual inspection of the air conditioning system components, and found no obvious faults. Connected air conditioning refrigerant manifold gauges to the refrigerant high and low service ports. Started the engine and switched the air conditioning to the max position with the blower motor fan on high. The pressures observed on the manifold gauges were below the specified value, which indicated a low refrigerant charge. Used an electronic leak detector, inspected for refrigerant leaks, and found none. The results of these tests verified the air conditioning refrigerant charge was insufficient. VACUUM AN CHARGE A/C SYSTEM.
NANCY E. gave our service a 5 star review on 11/21/2023
2014 Honda Accord
Mileage
104,435
Service Date
11/8/2023
Services Performed
VEHICLE SERVICE: – CHANGE ENGINE OIL AND FILTER – TIRE INFLATION CHECK – BRAKE COMPONENT INSPECTION – ALL FLUID LEVEL CHECK – RESET MAINTENCE COUNTER
JANETTE T. gave our service a 5 star review on 11/10/2023

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